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David Torres
David Torres

Where To Buy Consumer Reports



Since we were founded as Consumers Union in 1936, we have advocated for the rights of all consumers. Now, we are united under the Consumer Reports name, bringing together our trusted testing, research, journalism, and advocacy.




where to buy consumer reports



Most consumers who use the service have a positive experience, according to an August 2022 nationally representative Consumer Reports survey. CR found that 86 percent of users were somewhat or very satisfied with the plans and a similarly high number said they would probably or definitely use the service again. However, 28 percent reported experiencing at least one problem, including being overcharged on a purchase or having difficulty with returns or refunds.


It can be hard to get refunds after returning items: Frustrating experiences with returns and refunds is a common consumer complaint according to the CFPB. Consumers using these payment plans have to contact both the merchant and the payment company, instead of just working with the merchant to process a refund as they would with other forms of credit. In the meantime, they can be required to make payments under the terms of the loan for an item they no longer want or that they have returned.


Founded in 1936, CR was created to serve as a source of information that consumers could use to help assess the safety and performance of products.[3] Since that time, CR has continued its testing and analysis of products and services, and attempted to advocate for the consumer in legislative and rule-making areas.[4] Among the reforms in which CR played a role were the advent of seat belt laws,[5] exposure of the dangers of cigarettes,[6] and more recently, the enhancement of consumer finance protection and the increase of consumer access to quality health care.[7] The organization has also expanded its reach to a suite of digital platforms. Consumer Reports Advocacy frequently supports environmental causes, including heightened regulations on auto manufacturers.[8]


Consumer Reports' flagship website and magazine publishes reviews and comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center. CR accepts no advertising, pays for all the products it tests, and as a nonprofit organization has no shareholders. It also publishes general and targeted product/service buying guides.


Consumer Reports has hundreds of thousands of online advocates who take action and write letters to policymakers about the issues its advocates take on. This group continues to grow as Consumer Reports expands its reach, with 6 million paid members who have access to online tools like a car recall tracker and personalized content. An additional base of online members join for free and received guidance on a range of products (i.e. gas grills, washing machines) at no charge. CR has also launched several advocacy websites, including HearUsNow.org, which helps consumers with telecommunications policy matters. In March 2005, CR campaign PrescriptionforChange.org released "Drugs I Need", an animated short with a song from the Austin Lounge Lizards, that was featured by The New York Times, JibJab, BoingBoing, and hundreds of blogs. On Earth Day 2005, CR launched GreenerChoices.org, a web-based initiative meant to "inform, engage, and empower consumers about environmentally friendly products and practices."


Consumer Reports was a sponsor of the Safe Patient Project,[12] whose goal was to help consumers find the best quality of health care by promoting the public disclosure of hospital-acquired infection rates and medical errors. The US Centers for Disease Control states that about 2 million patients annually (about 1 in 20) will acquire an infection while being treated in a hospital for an unrelated health care problem, resulting in 99,000 deaths and as much as $45 billion in excess hospital costs.[13]


In recent years, the organization has been vocal on key issues, including championing consumer choice and industry competition in the debate against the Sprint T-Mobile merger,[15] advocating for consumer preference to leave net neutrality protections in place,[16][17] exposing how data is used to engage in racial discrimination when determining consumer pricing offers,[18] and advocating for stronger privacy laws in the wake of Cambridge Analytica.[18]


Consumer Reports is well known for its policies on editorial independence, which it says are to "maintain our independence and impartiality ... [so that] CR has no agenda other than the interests of consumers".[19][20] CR has unusually strict requirements and sometimes has taken extraordinary steps; for example it declined to renew a car dealership's bulk subscription because of "the appearance of an impropriety".[21]


Some objective and comparative tests published by Consumer Reports are carried out under the umbrella of the international consumer organization International Consumer Research & Testing. Consumer Reports also uses outside labs for testing, including for 11 percent of tests in 2006.[35]


ConsumerReports.org, the website of Consumer Reports, is largely available only to paid subscribers. ConsumerReports.org provides updates on product availability, and adds new products to previously-published test results. In addition, the online data includes coverage that is not published in the magazine; for example, vehicle reliability (frequency of repair) tables online extend over the full 10 model years reported in the Annual Questionnaires, whereas the magazine has only a six-year history of each model.


Consumer Reports Best Buy Drugs is available free on Consumer Reports Health.org. It compares prescription drugs in over 20 major categories, such as heart disease, blood pressure and diabetes, and gives comparative ratings of effectiveness and costs, in reports and tables, in web pages and PDF documents, in summary and detailed form.[43]


Also in 2005 Consumer Reports launched the service Greener Choices, which is meant to "inform, engage, and empower consumers about environmentally-friendly products and practices". It contains information about conservation, electronics recycling and conservation with the goal or providing an "accessible, reliable, and practical source of information on buying "greener" products that have minimal environmental impact and meet personal needs".


Consumer Reports published a kids' version of Consumer Reports called Penny Power, later changed to Zillions.[44] This publication was similar to Consumer Reports but served a younger audience. At its peak, the magazine covered close to 350,000 subscribers.[45] It gave children financial advice for budgeting their allowances and saving for a big purchase, reviewed kid-oriented consumer products (e.g., toys, clothes, electronics, food, videogames, etc.), and generally promoted smart consumerism in kids and teens; testing of products came from kids of the age range a product was targeted toward. It also taught kids about deceitful marketing practices practiced by advertising agencies. The magazine folded in 2000.[46]


Prominent consumer advocate Ralph Nader was on the board of directors, but left in 1975 due to a "division of philosophy" with new Executive Director Rhoda Karpatkin.[50] Nader wanted Consumer Reports to focus on policy and product advocacy, while Karpatkin focused on product testing.[51] Karpatkin was appointed executive director in 1974 and retired as president in the early 2000s.[51][52]


Consumer Reports has helped start several consumer groups and publications, in 1960 helping create global consumer group Consumers International and in 1974 providing financial assistance to Consumers' Checkbook which is considered akin to Consumer Reports for local services in the seven metropolitan areas they serve.


On January 28, 2007, The New York Times published an op-ed from Joan Claybrook, who served on the board of CR from 1982 to 2006 (and was the head of the National Highway Traffic Safety Administration from 1977 to 1981), where she discussed the sequence of events leading to the publishing of the erroneous information.[73]


Consumer Reports is a magazine that has been around since 1936. Each month, a new issue is released, covering reviews on a variety of different products. When you missed an article or want to do research on a particular product, consumer reports magazine back issues can be found.


Walmart, the nations largest grocer and the supermarket where the highest percentage of survey respondents shopped (14 percent), landed near the bottom of CRs Ratings, with low scores for service and perishables. Target proved better than many chains but has only 200 locations with a full grocery store inside.


Consumer Reports found several growing supermarket trends including more visible value brands, expanded bonus-card programs, Web-site specials, longer sales, discount drugs, and more coupons, giving consumers greater opportunity to save. By doing a little homework and adjusting shopping habits, consumers can shave thousands of dollars off their yearly grocery bills.


The US nonprofit consumer product review mag today U-turned on its recommendation of Redmond's kit. The last time Consumer Reports removed a recommendation for laptops was in 2015, when it turned a thumbs up into a thumbs down for three HP and one Lenovo laptop for reliability reasons, a spokesperson for Consumer Reports told The Register.


The findings illustrate automakers' challenges as consumers and regulators demand more innovation. Groundbreaking technology comes with a heightened risk of malfunctions over the life of a vehicle, compromising the reliability car owners enjoy from more mature technology. 041b061a72


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